Introduction:

What makes a good meeting.

Types of business meetings.

The role of the Chair and participants.

Preparing for a Meeting.

Chairing the Meeting.

Procedure:

Opening the Meeting.

Items on the Agenda.

Giving and taking the floor.

Agreeing and disagreeing.

Moving to a new point.

Summarizing. Voting.

Ending the Meeting.

• The Language of Meetings.

• Role-play and simulation of meetings with feedback from the tutor